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I called to ask a question about a piece of furniture that I purchased from you about 3 years ago. The bed was for a guest room and we only use once or twice a year. The board planks on the side fell when I sat down to put on shoe and entire bed fell. Called the...
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1.0
#1377339
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Order placed 07/07/2018 One piece delivered 08/10 Said other piece on backorder will be available first week of September Today 09/11/18 called to ask about order She said still on backorder I told her I was very disappointed since they had the order since July 7th Her...
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#1352561
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NO, I CANNOT FIND THE PAPERWORD AND NO I AM NOT GOING TO TRY TO FIGURE OUT HOW TO TAKE PICTURES AND ATTACH THEM TO AN E-MAIL!!!!!!!!!!! ALL YOU WOULD HAVE HAD TO DO IS ASK FOR MY NAME AND ADDRESS AND LOOK UP MY DAMN PURCHASES WHICH WERE NOT CHEAP!!!! BUT NO, THAT WOULD...
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Anonymous
Anonymous

DONT GO TO Ashley FURNITURE EITHER. THEY SOLD ME A DINNING TABLE AND CHAIRS AND TOLD ME IT WAS ON BACK ORDER FOR 11 WEEKS . THEN THEY TRIED TO DELIVER JUST THE TOP WITH NO PED...

#1381936
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YES, I DID TRY TO CONTACT DAVIN IN ORLAND PARK, IL AND BOY DID I GET THE B.S. FROM THEM. NOTHING BUT LIES AND THIS WAS ALMOST (2) YEARS AGO. THEY WOULD LISTEN TO ME WHEN I SAID I ASKED FOR A SALESMAN BY NAME AND THEY GAVE ME A ROOKIE AND THEN TOLD ME THAT - THAT NEVER...
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2.4
I liked
  • Sales person was nice
#1381361
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Darvin Furniture - Darvin's customer service is worst customer service.

I called them about a problem with the furniture I bought with the extended warranty and they can't even be bothered to call me back and told me that the insurance company of the policy they sold me is no longer with Darvin
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1319792
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Hi I purchased a lift chair from your store and since then i have had to have your repair department here several time for issues concerning this chair. Now i have another issue by it collaping on the left side. My wife and i are not happy wiith the chair for that...
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1.6
Product
#1203398
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Will never ever buy from Darvin again !!! my couch was ordered custom bought the insurance $230 . I live at my lake house part time and the couch is all stretched out and looks like it is 10 years old. I have in the past bought cheap furniture that lasted longer than...
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Product
I liked
  • Sales person was nice
I didn't like
  • How i was treated
#1135271
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Purchased a warranty for $180.00 for my new dining room tables I purchased. Unfortunately had to contact ultra shield warranty because the finish was wearing off. They were so rude and denied my claim. Tried to contact Darvin many times and they refuse to call me back....
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1.0
#1081048
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I purchase some leather furniture from Darvin, and the leather is pilling from my furniture, and I reach out to a manager by the name of Tom, and he was so rude and disrespectful. This has proven to me this must twinkle down from the owner of Darvin furniture. I'm...
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1.0
I didn't like
  • How i was treated
  • And was not allowed to speak to stephen darvin
#1063669
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I just have a big issue with a menager Brad. I try return a spring box . I don't even have a two days a spring box at my home. I try return this box a same day only they haven't been open lately. They close 5.30 Saturday and completely close Sunday!I make a several...
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#1038782
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