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Purchased a warranty for $180.00 for my new dining room tables I purchased. Unfortunately had to contact ultra shield warranty because the finish was wearing off. They were so rude and denied my claim. Tried to contact Darvin many times and they refuse to call me back....
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1.0
#1081048
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I purchase some leather furniture from Darvin, and the leather is pilling from my furniture, and I reach out to a manager by the name of Tom, and he was so rude and disrespectful. This has proven to me this must twinkle down from the owner of Darvin furniture. I'm...
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1.0
I didn't like
  • And was not allowed to speak to stephen darvin
  • How i was treated
#1063669
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I just have a big issue with a menager Brad. I try return a spring box . I don't even have a two days a spring box at my home. I try return this box a same day only they haven't been open lately. They close 5.30 Saturday and completely close Sunday!I make a several...
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#1038782
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Darvin Furniture - Simple Review #1466440233
Darvin Furniture - Simple Review #1466440233
Darvin Furniture - Simple Review #1466440233
1/3

Recliner Review

Darvin Furniture
#868667
3.2
Details
Leather Italian leather set beige all has a black dark spots on the cushion seats as seen on the pictures and the love seat left side electric recliner doesn't work
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Short Review on October 01, 2016

Darvin Furniture
#929215
1.4
Details
Darvin's sucks their qualities for shed and they have no customer service
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Diversity of Products or Services
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Darvin Furniture Customer Care Review

Darvin Furniture
#842453
1.2
Details
Costumer service is terrible especially when you want to make complaints about damages. Bought leather furniture and psid insurance but couldn't get any one to take redponsibility when the leather started cracking and peeling.
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Advertised vs Delivered
Customer service
Delivery Service
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Product or Service Quality
Reliability
Staff
Style and Design
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Warranty

Darvin Furniture Customer Care Review

Darvin Furniture
#824791
1.7
Details
Personally I can't stand the hounding of their sales staff. Get on my *** nerves!!!!
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Customer service
Diversity of Products or Services
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Melinda Romo in sales lied to me about return policy I purchased a mattress and adjustable box spring she told me I had up to 30 days to return with a stocking fee not even a week of my purchase and totally not satisfied and now I'm told I'm stuck with the purchase was...
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1.3
#969720
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Darvins furniture is poorly made crappy furniture. After numerous phone calls and voicemails somebody for finally called back. Then the customer service representative said somebody would call Wednesday about delivery of new furniture, no one has called yet it's...
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#948944
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Sales staff was friendly, ordered a couch set on April 23 and after it was charged I was told it was not available to be delivered until after May 8th as it was on back order. Ok. Not too bad. Well I called May 11th to inquire about status was told they would get back...
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Anonymous
Anonymous

Darvin did the same thing to me! They suck ***!

2.3
#846855
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Darvin Furniture - Broyhill Bedroom Set Review from Tinley Park, Illinois
I purchased an entire living room bedroom broyhill set from Darvin. After about 6 months the vineer started to chip. I place a claim w the Warrenty. They came out and I Said I did it and they don't cover it. Please tell me how I chipped off the vineer. I purchased...
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1.3
#805550
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Bought a very large Southern Motion sectional with recliners. We have had nothing but issues with the recliners. They are hard to close because the footrests are overstuffed. Two service calls, first took springs out, the second put them back in and oiled things. ...
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2.2
I didn't like
  • Never returned phone calls as promised
  • Unprofessional delivery
  • Slow delivery
#874031
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I purchased a dining room table with chairs (over $1k) a little over 2 years ago, and one chair broke. The wood completely just split in half from what they tell us is considered wear and tear. Are you kidding me???? It's been under 3 years and we only use to eat at...
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Product
I didn't like
  • Poor
#853038
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Bought 2 bedroom sets and also the spt extended warranty. Both sets are black and was told any water ring marks would be part of the warranty. Called to file a claim because he has water ring marks on 2 pieces of furniture, because i didnt file a claim for each ring...
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Anonymous
Betty

I am interested in hearing from folks whose claim for service using Ultra Shield was denied. I believe either the Darvin salesperson oversold the warranty or believe that Ultr...

2.6
I didn't like
  • Never returned phone calls as promised
#893871
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