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Will never ever buy from Darvin again !!! my couch was ordered custom bought the insurance $230 . I live at my lake house part time and the couch is all stretched out and looks like it is 10 years old. I have in the past bought cheap furniture that lasted longer than...
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Product
I liked
  • Sales person was nice
I didn't like
  • How i was treated
#1135271
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Purchased a warranty for $180.00 for my new dining room tables I purchased. Unfortunately had to contact ultra shield warranty because the finish was wearing off. They were so rude and denied my claim. Tried to contact Darvin many times and they refuse to call me back....
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1.0
#1081048
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I purchase some leather furniture from Darvin, and the leather is pilling from my furniture, and I reach out to a manager by the name of Tom, and he was so rude and disrespectful. This has proven to me this must twinkle down from the owner of Darvin furniture. I'm...
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1.0
I didn't like
  • How i was treated
  • And was not allowed to speak to stephen darvin
#1063669
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Short Review on October 01, 2016

Darvin Furniture
#929215
1.4
Details
Darvin's sucks their qualities for shed and they have no customer service
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Darvin Furniture - Simple Review #1466440233
Darvin Furniture - Simple Review #1466440233
Darvin Furniture - Simple Review #1466440233
1/3

Recliner Review

Darvin Furniture
#868667
3.2
Details
Leather Italian leather set beige all has a black dark spots on the cushion seats as seen on the pictures and the love seat left side electric recliner doesn't work
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Darvin Furniture Customer Care Review

Darvin Furniture
#842453
1.2
Details
Costumer service is terrible especially when you want to make complaints about damages. Bought leather furniture and psid insurance but couldn't get any one to take redponsibility when the leather started cracking and peeling.
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Darvin Furniture Customer Care Review

Darvin Furniture
#824791
1.7
Details
Personally I can't stand the hounding of their sales staff. Get on my *** nerves!!!!
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I just have a big issue with a menager Brad. I try return a spring box . I don't even have a two days a spring box at my home. I try return this box a same day only they haven't been open lately. They close 5.30 Saturday and completely close Sunday!I make a several...
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#1038782
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Melinda Romo in sales lied to me about return policy I purchased a mattress and adjustable box spring she told me I had up to 30 days to return with a stocking fee not even a week of my purchase and totally not satisfied and now I'm told I'm stuck with the purchase was...
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1.3
#969720
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I bought a reclining sofa and loveseat from Darvin furniture in Orland Park,Il. The manufacturers name is Southern Motion. Do not buy thier sofa sets. Within the first month tge cushions sunk so bad it was hard to get out of. Took seven weeks for Darvin to get the...
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2.0
I didn't like
  • Will not take back defective furniture
#958785
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Darvins furniture is poorly made crappy furniture. After numerous phone calls and voicemails somebody for finally called back. Then the customer service representative said somebody would call Wednesday about delivery of new furniture, no one has called yet it's...
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#948944
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Bought 2 bedroom sets and also the spt extended warranty. Both sets are black and was told any water ring marks would be part of the warranty. Called to file a claim because he has water ring marks on 2 pieces of furniture, because i didnt file a claim for each ring...
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Anonymous
Betty

I am interested in hearing from folks whose claim for service using Ultra Shield was denied. I believe either the Darvin salesperson oversold the warranty or believe that Ultr...

2.6
I didn't like
  • Never returned phone calls as promised
#893871
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Bought a very large Southern Motion sectional with recliners. We have had nothing but issues with the recliners. They are hard to close because the footrests are overstuffed. Two service calls, first took springs out, the second put them back in and oiled things. ...
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2.2
I didn't like
  • Never returned phone calls as promised
  • Hard to reach customer service rep
  • Slow delivery
#874031
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I purchased a dining room table with chairs (over $1k) a little over 2 years ago, and one chair broke. The wood completely just split in half from what they tell us is considered wear and tear. Are you kidding me???? It's been under 3 years and we only use to eat at...
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Product
I didn't like
  • Poor
#853038
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